24PetWatch Insurance Information

This article applies to PetPoint Shelters in United States ONLY.  PetPoint Shelters in Canada (except Ontario) see ShelterCare/24PetWatch Insurance Information.

 

In this section you will learn:



24PetWatch Trial of Insurance Recorded Training

 

 

The 24PetWatch Trial of Insurance is delivered through PetPoint to clients who provide a valid e-mail address and adopt a microchipped animal.

 

Click here for 24PetWatch Trial Scenarios

How to select a Trial of Insurance for an Adopter

The 24PetWatch Trial of Insurance section pictured below will be defaulted to Yes (Insurance) every time the user opens the Outcome Adoption screen.  Leaving this selected will automatically issue a 24PetWatch Trial of Insurance to the adopter for their new pet. Selecting No does not issue a trial when the Outcome Adoption is processed through PetPoint. If the Adoption is Deferred, as selected on the Outcome Details tab, the activation of the 24PetWatch Trial of Insurance is delayed until the time when the adopter picks up the animal and the Outcome Release is processed.  If this is a historical adoption that is being entered more than 2 days after the animal goes home with the new owner, or is to be processed without the 24PetWatch Trial of Insurance for any reason, select No.

 

Important Note: The Trial of Insurance information is undergoing changes, please see the What's New section of the PetPoint login screen for up to date details on what options are available in your state. See Membership Discount Program below.

 

Membership Discount Program (FL)

The 24PetWatch Trial of Insurance is currently not available for residents of certain states.  We are pleased to offer adopters in qualifying states a $15 discount on our Lifetime Membership Plan.  For details or questions on the Membership Discount call 1-877-291-1611.

 

Membership Discount Recorded Training

 

 

 

 

 

Note: In the PetPoint Lite version of our program, there is no ability to process deferred adoptions.
 

Insurance Discount Program (PA, CA Only)

The 24PetWatch Insurance Discount Program is currently available to residents of Pennsylvania and California only.  We are pleased to offer adopters a discount of more than 8% on any 24PetWatch Pet Insurance Programs policy for their first year.  The discount offer is available to adopters within 7 days of their date of adoption, when they call to enroll in a policy with us.  1-866-57-2424.

 

24PetWatch Insurance Discount Program Training

 

 

Adopter Downloads Provided

24PetWatch sends an email confirmation directly to each adopter, this allows them to confirm their coverage and access their Document of Insurance, and Terms & Conditions.

 

In addition, PetPoint will create a customized download for each adopter containing documents that must be printed out and given to the adopter or downloaded and emailed to the adopter by the shelter/rescue.  Please download and review the Trial Adopter Downloads with adopters for each animal in order to help your adopters to ensure they understand what they need to do to activate or confirm their 24PetWatch Trial of Insurance. The chart below summarizes what the customized download will contain:

 

Adopter Downloads – 24PetWatch Trial of Insurance

Criteria

What It Contains

• Adopter provides email

• Animal is at least 8 weeks old

• Animal is microchipped

 

Sample PDF

Includes: 24PetWatch Trial of Insurance Welcome Letter, Coverage Chart and Microchip Confirmation

• Adopter provides email

• Animal is 8-12 weeks old

• Animal is NOT microchipped

Sample PDF

Includes: 24PetWatch Trial of Insurance Welcome Letter

• Adopter does not provide email

• Animal is microchipped

Sample PDF

Includes: Microchip Confirmation

• Adopter provides email

• Animal is 8-12 weeks old

• Animal is microchipped

• Adopter is in Membership State

Sample PDF

Includes: 24PetWatch Lifetime Membership Letter, Coverage Chart and Microchip Confirmation

• Adopter does NOT provide email

• Animal is NOT microchipped

Sample PDF

Includes: 24PetWatch Trial of Insurance Information

 

 

Adopters will also receive email marketing from Pethealth, along with an email to confirm the coverage through our Consumer Portal. Please see the Consumer Portal Online Help File for more information.

 


Printing Adopter Downloads

To access and print the Adopter Downloads, follow these steps on the Outcome Adoption Summary tab:

(Note: the images that follow may vary based on the browser type or version of PDF reader currently in use)

 

1. Click on the green button displaying the Animal ID.

 

 

2. You will be prompted to open/save a PDF file, click Open.

 

  

3. Click on the printer icon to print out the documents.

 

  

 

 

 


Additional Information

Note: The Adopter Downloads require Adobe Reader in order to view them.  If you do not have Adobe Reader, go to www.adobe.com to download and install the latest version of the Adobe Reader program.  

To learn more about
the 24PetWatch Trial of Insurance, please visit our 24PetWatch Trial of Insurance Frequently Asked Questions help file for additional information.
 

In addition, if you wish to review what the adopter will be doing to confirm coverage online, including where they will download documents and claim forms, please read our Consumer Portal help file.

 

24PetWatch Trial of Insurance Coverage Chart

Click here for the 24PetWatch Trial of Insurance Coverage Chart

24PetWatch Trial of Insurance Banner Links

How to Add a Banner Ad to Your Website provides detailed instructions on posting your 24PetWatch Trial of Insurance (US only) Banner Ad:

24PetWatch Trial of Insurance Banner Ad

 

 

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