PetPoint Friendly Browsers & Devices

 

APPLICATION

REPORTING

ADD ON FUNCTIONALITY

Microsoft Edge

P

Internet Explorer

P

P

P

Firefox (Mozilla)

P

P

Chrome (Google)

P

P

Safari (Apple)

P

P

P

iPad and iPad Mini

P

Dell Tablets

P

P

Android Devices*

P

P

Windows Mobile Devices

P

P

 

*Tested on Samsung Galaxy tablets using current operating systems.

 

P     The browser or device has passed testing and is considered PetPoint Friendly    

    The browser or device can be used to access PetPoint, but please check the list below for known issues.

 

Known Issues

  • When using a Dell Tablet, the screen may refresh to the upper left corner of the page after making some drop down selections.

  • When using an iPad Mini or a Samsung Galaxy tablet, the text in the body of the What's New section appears as HTML instead of text.

  • When using Google Chrome, pop-up windows may open in the same window.

  • PetPoint does not recommend using multiple tabs in the same browser session, this may cause you to miss time-out notifications and lose unsaved work.

  • When pressing the first letter to select animals in Chrome, on both iPads and Android devices, it does not progress through all breeds starting with that letter as expected.

  • When using a Bluetooth keyboard on an iPad, users have reported some limitations while tabbing through fields while using Safari.

  • We are working to fully support mobile inventory but there may be cosmetic issues on the Microsoft Surface Tablet.

  • The Reports on the Reports Website are missing the print control button in browsers other than Internet Explorer.  A temporary workaround is to export this report before printing.  Click here to read more about printing by browser.

  • The various pop-up windows throughout PetPoint remain open after first clicking Print and then clicking Close Window.  A temporary workaround is to use the close button in the corner.  78830

  • In Windows 10 Edge browser, drop down menus can become unresponsive if you have just selected an option and need to select a different option.  Temporarily, you will want to move to another area of the page and come back to access the drop down list again.

  • You can only upload photos from iPad/iPad Mini using the Photos App. Cannot browse to other applications like OneDrive, Dropbox or Google Drive.

  • You are unable to scroll when using a Builder Created Contract and Adobe Acrobat Reader on iPad/iPad Mini.

  • The Adopter Download Button does not open in separate tab on iPad/iPad Mini as usual.

  • File Storage Preview functionality is specific to Internet Explorer.  Saved files cannot be previewed in other browsers, only downloaded.

  • Date fields in Chrome and Firefox can be overwritten, or cleared using the spacebar.  

  • Firefox as a browser on a mobile device is not compatible with some functionality on the PetPoint Mobile site.